HubSpot culture is driven by a shared passion for our mission and metrics. It is a culture of amazing, growth-minded people whose values include using good judgment and solving for the customer. Employees who work at HubSpot have HEART: Humble, Empathetic, Adaptable, Remarkable, Transparent.
Solve For The Customer — not just their happiness, but also their success.
We have a 3-word policy on just about everything: Use Good Judgement
HubSpot presents itself as a culture-forward company with endless talk of values and empathy, but employees describe it as "Amazon with culty vibes" and "toxic positivity" that gaslights workers into accepting unrealistic expectations. The remote workforce seems particularly disgruntled, while the in-office crowd maintains a facade of happiness amid a leadership team that grew into roles they're fundamentally unqualified for. Benefits have been stripped away (goodbye unlimited PTO, hello "flexible" 35 days), compensation remains mediocre, and PIPs are flying left and right as anyone competent flees after about a year. It's essentially a tech company speedrunning the transition from startup darling to corporate disappointment, complete with PR-speak about transparency that nobody actually believes.