ServiceNow

ServiceNow has a stable culture. Bottom 8% for Pay vs market - significantly below average.

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Our company values are our unique identity. These are more than words; they are the actions and behaviors that guide us to always do the right thing to fulfill our purpose of making the world work better for everyone.

Win as a team
Wow our customers
Create Belonging
Stay hungry & humble

Areas of Concern

Bottom 8% for Pay vs market - significantly below average.

Top 18% for Layoff risk - well above the typical rate.

How well does ServiceNow adhere to its principles?

Higher than 65% of companies · median 43

Where do ideas come from?

Higher than 51% of companies · median 36

Organizational Power

Employee count

Megacorp29,187 employees

Average Hours Worked

Pace

Lower than 56% of companies · median 60.5

Remote Friendly?

Hybrid/Mixed Bag

How Information Shared

Meetings

Compensation Relative to Market

Lower than 92% of companies · median 115

AI Insights:
ServiceNow runs on a great-until-your-manager-isn't model: a recognizable, well-paid SaaS logo wrapped around a Java monolith and an org chart that reorganizes more often than the product ships features. Work-life balance is genuinely good in some pockets and an 11pm-meetings fever dream in others, with the only constant being the stock price doing the talking. Leadership talks mission and people first while quietly running layoffs and promotion freezes in the background. It is enterprise software cosplaying as a startup, sincerely, most of the time.

AI stack

Now Assist | Copilot | Cursor | Internal Agentic Workflows | Azure OpenAI

AI maturity

Higher than 51% of companies · median 60

Detailed Compensation Information

Levels.FYI

Review Comments

Glassdoor

Companies with a similar culture

Salesforce

Okta

MongoDB

Frequently asked questions