Snowflake

Our values represent who we are, at our best. We seek to exhibit these values every day. We focus on doing what’s right for our customers, shareholders and employees.

Put Customers First
We only succeed when our customers succeed. Work every day to earn our customers’ business and trust. Listen to our customers, understand their needs and pain points, and focus on what matters to them. Deliver products our customers love. Compete fairly and passionately.

Integrity Always
Be open, honest and respectful. Speak up and communicate candidly, even when it makes you uncomfortable or may be something others don’t want to hear. Constructive, respectful disagreement and debate encourages better problem-solving and decisions. Commit fully when decisions are made.

Think Big
Be ambitious and have big goals. Do what matters and focus on what’s important. Innovate and be willing to take prudent risks. Make a positive impact and a lasting difference. Plan to win, play to win and expect to win.

Be Excellent
Quality and excellence count in everything we do. Do your best work every day. Hold yourself and others to the highest standards. Common sense, creativity, practicality and simplicity matter. Think strategically, balancing today and tomorrow.

Make Each Other The Best
Treat people with kindness and respect. Be inclusive and collaborative, bringing people and ideas together. Offer help and ask for help when needed. Listen. Give and ask for constructive feedback. Give praise and celebrate success. Teach and learn every day. Give back to our communities in meaningful ways and inspire others with your actions.

Get It Done
Results matter! Work hard and smart. Execute. Be precise and accountable, yet nimble and agile. Make commitments, follow through and deliver.

Own It
Build our product and our company like it’s yours, because it is. Hold yourself and others accountable at all times. Take initiative and ownership. Be responsible. Step up, own issues and resolve them. If you make a mistake, own it, fix it, learn from it and move on.

Embrace Each Other’s Differences
Accept and appreciate everyone from every walk of life. Be conscious and mindful that others may have a different experience from your own. Use our differences to strengthen who we are.