Lumen
With a focus on our Lumen 8 behaviors – teamwork, trust, transparency, clarity, courage, customer obsession, growth mindset and respect – we believe that investing in our people and empowering them to nurture their potential is key to lasting success. For Lumen and for our customers.
Play to Win
We play to win by showing up for the work and for each other. With trust and accountability at the center, we create momentum that carries everyone forward, turning collective effort into meaningful results.
Purpose Through Impact
We are driven by purpose and pride in what we deliver. When you know your work has an impact, it brings clarity, motivation, and meaning to every day.
Benefits for Real Life
At Lumen, care shows up in real ways. From health and wellness to time off and family support, we invest in benefits that help you thrive inside and outside of work, supporting both your life and your long-term success.
Flexibility that Powers Performance
We trust you to do your best work in the ways that work for you. Flexibility at Lumen gives you the freedom to balance life while staying focused on impact.
Areas of Concern
Bottom 1% for Pay vs market - significantly below average.
Bottom 1% for AI maturity - significantly below average.
Bottom 1% for Employer brand - significantly below average.
Bottom 1% for Promotion rate - significantly below average.
How well does Lumen adhere to its principles?
Lower than 82% of companies · median 44
Where do ideas come from?
Lower than 84% of companies · median 36
Organizational Power
Employee count
25,000
Average Hours Worked
42
Pace
Lower than 66% of companies · median 63
Remote Friendly?
Hybrid/Mixed Bag
How Information Shared
Meetings
Compensation Relative to Market
Lower than 99% of companies · median 118
AI stack
Internal AI break/fix tools | Azure | GCP | AWS | Generative AI customer ops pilots
AI maturity
Lower than 99% of companies · median 60
Detailed Compensation Information
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