Zillow

At Zillow, our values are our guiding light. They drive how we work together and how we show up for our community, and they shape what we aspire to be. They also influence our business decisions and how we ultimately serve our customers.

Consumers are our north star
With quality at the center, everything we build and deliver is with consumers in mind. We also partner with industry professionals to create the best consumer experience.

Do the right thing
We operate with integrity in our own work, putting the good of consumers, our colleagues, business and the industry above individual interests.

Turn on the lights
Transparency is at the core of everything we do, making the implicit explicit by documenting, educating and sharing the why of our work. This ensures that no one is left in the dark and everyone has the information they need to be empowered and effective.

Own it
We aim high, move fast and deliver — each individual and team is accountable for our growth and impact from start to finish.

Better together
We navigate complex work, empower diverse perspectives, speak up and move forward together. We collaborate with purpose and trust by including the right voices.

We play to win
We do the hard work, take bold chances and lead with excellence to help more people get home.

Our leadership principles
We know that empathetic and effective leadership is critical to creating and maintaining a world-class work culture, so we work to ensure that every leader at Zillow receives continuous training, support and feedback. We want every employee, no matter what part of the business they are in, to have exceptional leaders.

Build Relationships Based on Trust, Transparency and Shared Success.
Foster an Environment Where All Can Thrive, Today and Tomorrow.
Act Decisively and Strategically.
Create Clarity from Ambiguity.
Expect the Best from Self and Others.